Shared Services Solutions Membership & Merchandise Management
           

SSS employs unique fundraising methods through its programs: Membership, Merchandise and Growth Funding with outstanding results both in Australia and internationally

In a time of financial tightness, the need for professional handling of Membership and Merchandise is more critical than ever.

Testimonials

 

Western Sydney Wanderers FC
I wanted to write to you personally to thank you for your continued positive support in relation to the development of our inaugural Membership and Ticketing program. Consistent with my previous experience when you were involved in a similar role at Central Coast Mariners FC, your presence and contribution around our office inspires a heightened level of passion, enthusiasm, focus and outcomes. - more...
Lyall Gorman - Executive Chairman

 
 
Institute of Public Affairs
This membership growth did not occur because of discounting or other gimmicks. It is the result of a structured, strategic and holistic membership program devised by David in conjunction with our own staff. Although David has extensive experience working with sporting clubs, he was easily able to adapt his strategies to suit our unique needs. - more...
John Roskam - Executive Director

 
 
Nillumbik Business Network
Speaking engagement presentation -Bridges Restaurant Hurstbridge. You were really most impressive at Bridges. You are a very inspiring man and a wonderful/rare combination of professional and approachable. I only wish more people had been smart/lucky enough to have heard you speak. - more...
Emma Jane Wallace -

 
 
Hawthorn Football Club
From that volunteer role he became the Membership and Merchandise Manager and the work he did for Hawthorn has significantly changed the face of all AFL clubs. At that time, Hawthorn had between 11,000 and 12,000 members, but a year later it was 27,000 under David's leadership - more...
Ian Dicker - President 1996 - 2005

 
 
Melbourne Victory FC
David developed and managed the sales and marketing strategies that saw Melbourne Victory have the highest membership of 5600 members in the first year in the A-League and again in year 2 of 11,200 members. Melbourne Victory is still the No1 club in Membership in the A-League in 2008. - more...
Adrian Lloyd - Commercial Operations Manager

 
 
St Kilda Football Club
St Kilda’s membership went from 17,500 to 32,500. That’s an increase of 15,000 members in 3 years which was unprecedented. During that period merchandise revenue rose from $180K to $1.4million and was the largest turnover of the 10 Victorian Clubs – an incredible result. - more...
Grant Thomas - Former AFL Coach of St Kilda

 
 
Sydney Kings
David’s style is he builds relationships with his clients supporting and working closely with Membership department including being involved with hands on approach where required. I would highly recommend the engagement of David’s services at Shared Services Solutions to develop and grow your Membership program. - more...
Stephen Dunn - Director

 
 
Vodafone Warriors
David has been influential in realigning our club focus on Membership and the improvement of our Membership Programme. Our Internal Membership Culture has had a complete overhaul, with the external perception of Membership also experiencing positive changes. As a result, we have now returned to the level we were prior to 2009 season, have set a solid platform and are now in a position which will provide us with the ability to reach new heights in membership growth moving forward. - more...
Don Mann - General Manager

 
 
Melbourne Heart FC
Melbourne Heart FC engaged Shared Service Solutions in 2010 to help guide the Club through its first ever membership campaign. With previous experience in the Hyundai A-League, in addition to the AFL and NRL, David Friend and his team provided us with the guidance and knowledge necessary to establish a sound platform for the future. - more...
Scott Munn - Chief Executive Officer

 
 
Penrith Panthers NRL
What David and SSS have helped our club achieve in membership has been nothing short of amazing. In our first season working with David and SSS our membership revenue grew by 73% and we are well on track to achieving our budgeted membership sales for 2011 that (once achieved) will see us grow our membership sales by over 220% in two years; with an even higher percentage growth in net profits. - more...
Shannon Donato - Marketing Manager

 
 
The Dalai Lama 2007 Australian Tour
I take this opportunity to congratulate you and your staff on the incredible event merchandise sales record and commend SSS on its critical planning across five states where events were held - more...
Maryann Cain - National Marketing Manager

 
 
Sydney Kings
David Friend helped to completely restructure our membership offerings, and we benefited greatly from his insights and experience across many sports - more...
David Wolf - Former General Manager

 
 
North Melbourne Football Club
The firm’s experience in the sporting industry proved to be invaluable in addressing and improving the club’s profile and trading performance. - more...
Rob Ewart - Chief Financial Officer

 
 
St Kilda Football Club
David developed a contract manufacturing program with the AFL that added an additional $400K net profit to the St Kilda football club - more...
Jim Watts - Former - Chief Executive Officer

 
 
The Central Coast Mariners Football Club
I would have no hesitation in recommending any Club wishing to increase their sales in membership to consider engaging David’s services. - more...
Lyall Gorman - Executive Chairman